Research Symposium Program - Individual Details
5th annual Undergraduate Research Symposium, April 17, 2025
Siena Siciliano she her
BIO
It’ll only be me presenting the work. I enjoy journalism, advertising, marketing, social media managing, and writing overall. I love to travel and have been to Japan, Italy, Paris, many places in Mexico. What I will present will be a reflection of knowledge I have from learning from other cultures combined with resources I’ve gathered from my interview with Irem to online resources.
Cultural Integration and Communication: Exploring Work Relationships in Multilingual Cafe Environments
Authors: Siena Siciliano, Dr. Sandra PughStudent Major: Professional Communication
Mentor: Dr. Sandra Pugh
Mentor's Department: Communication Mentor's College: Florida State University PC Co-Presenters:
Abstract
This study explored the communication barriers that existed between employees who spoke different first languages, particularly those who did not speak English fluently. Understanding these communication dynamics was essential to uncover the reasons behind conflict and confusion that arose in multilingual work environments. The research addressed these issues by examining the nature of microaggressions and identifying strategies to improve communication and inclusivity among café employees with diverse cultural and linguistic backgrounds. The study investigated how communication between workers who did not share the same first language was shaped by cultural differences. Specifically, it focused on the experiences of non-English-speaking café employees, exploring how these differences impacted daily workplace interactions and overall collaboration.
Keywords: cross-cultural, work, diversity