Instructions for Transcript Request

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Florida State University has contracted with Credentials Solutions’ TranscriptsPlus® service for automated processing of academic transcripts. Using this service allows alumni, former, and current students an efficient, web-based experience for acquiring official transcripts. Instructions for using Transcripts Plus® are located below.

After placing your online order, you can check its status by navigating to Credential Self-Service Plus™ and typing your order number in the field provided. Please note that if the TranscriptsPlus® service is unable to fulfill your order for any reason, they will notify you by the method you designated when you placed the order.

Ordering by Telephone
If you prefer to place a telephone order for your official transcript, you can reach a Credentials Solutions customer-service representative by calling (847) 716-3005. Please be advised that an operator surcharge will be applied to your order.

Ordering In Person
You may obtain a copy of your official transcript by presenting your student I.D to the FSU Panama City campus Admissions & Records office located in room 108 of the Barron Building. A fee of $10.00 per copy will be required and payment may be made at the Cashier's window located on the first floor of the Barron Building.

Ordering by Mail
To obtain an official transcript through the U.S. Postal Service, you must complete the transcript request form. You must include a check or money order for $10.00 (per copy) with your transcript request, and mail it to:

FSU Panama City Cashier's Office
Florida State University Panama City Campus
Barron 114
4750 Collegiate Drive
Panama City, FL 32405-1099 

How to Order an Official Transcript through Credential Solutions’ TranscriptsPlus®

Current Students
If you’re a currently enrolled student, please go to my.fsu.edu and log in with your Username (FSUID) and password. On the left-hand side of your portal page, expand the Academic category and select Request Official Transcript. The Transcript Ordering interface appears, where you provide all of the necessary information to obtain the official transcript.

Former Students
If you already have your FSUID or have obtained it through re-activation/retrieval, please go to my.fsu.edu and log in with your Username (FSUID) and password. On the left-hand side of your portal page, expand the Alumni and Former Students category and select Request Official Transcript. The Transcript Ordering interface appears, where you provide all of the necessary information to obtain the official transcript.

NOTE: If you’re an alumni or former student but you don’t know your Username (FSUID), please navigate to my.fsu.edu, and under the myFSU Login column at the right-hand side of the page, click the Activate/Retrieve Your FSUID link. Follow the prompts to obtain your FSUID.

  • If you had an FSUID before, you'll just need to reset your password.
  • To do so, you will need to know your EmplID number. If you no longer have this number, please contact/email us at (850) 770-2160 or registrar@pc.admin.fsu.edu. Please provide identifying information such as full name (including former name if appropriate), date of birth, dates of attendance, degree earned, and so on. We will reply with your EmplID within 24 hours.
  • If you need additional assistance with your FSUID and password, please call the ITS Service Desk at (850) 644-4357 (644-HELP), Monday-Friday, 8 a.m. - 6 p.m. (EST).

If you’re unable to order through the myFSU portal, you may order through Transcripts Plus® by navigating to https://www.credentials-inc.com/tplus/?ALUMTRO001489. Please be aware that if you order directly through Transcripts Plus® without first authenticating your credentials by activating or retrieving your FSUID, your order may require signature authentication.

For instructions detailing how to view your unofficial transcript, please go to: http://www.sc.my.fsu.edu/Students/How-To/Access-Unofficial-Transcripts.